As a one person IT Department, Jack Riggen manages and coordinates all aspects of IT for California’s Contra Costa County’s largest non-profit organization ARC Contra Costa-- which includes 250+ PCs & servers, 10 sites, and a staff of 250+. A large portion of his job involves managing work orders and inventory records.
Because Jack works for a non-profit, he’s always concerned about reducing expenditures. And in the IT field, technology management software can be extremely expensive.
Previously he was using SAManage to manage work order and inventory processes, but he soon realized the benefits weren’t matching the expense. Since those records are maintained in Google Sheets, Jack browsed for add-ons and found AppSheet.
With the features he is able to utilize via AppSheet, Jack has seen vast productivity improvements:
The improvements Jack is seeing on behalf of his apps have not only increased company efficiency, but they’ve also translated into real savings for the organization.
He says, “As for the business, it saves us about $2500 a year. That was the single biggest chunk of my department's direct and recurring expenses. It's very gratifying to have created an in-house solution that both makes my job easier AND saves our non-profit agency money!”