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Julia Guthrie
March 28, 2015

Customer Stories: Bernard Cozier with Rue Volta


Charleroi Charleroi, just south of Brussels

If you're an apartment manager, you're probably familiar with all of the work and time that goes into maintaining the building and addressing the needs of each unit and tenant. Perhaps you also know that the position requires constant management, maintenance, and administration-- a full-time job in and of itself.

But Brussels-based AppSheet user Bernard Cozier has a full-time job as an accountant in addition to his duties as a building manager at Rue Volta apartments, so he needs sophisticated tools and tricks to make his daily work more convenient and efficient.

Bernard discovered the AppSheet add-on for Google Sheets and decided to build an app to help him keep better track of his tenants, current issues, maintenance and cleaning, and insurance contracts. Before, there wasn't a streamlined way to keep all of this information together and in order. Bernard was simply writing tasks and information down and memorizing them, hoping they all stayed organized in his brain. As you can imagine, this method contributed to some forgotten issues and confusion for all parties involved.

Bernard has been using his app about about a month, and it "makes things so much easier," he says. "I don't forget things now. In the past, I used sheets of paper and would forget to write down information."


To help him keep track of information, Bernard keeps a to-do list in his app, which he filters by open and closed tickets by applying slices in the Advanced Editor. Open tasks are shown in the "Afaire" ("to do", in English) tab. He has also set up his app such that he can see what kind of jobs tenants need done at a given time, with the ability to sort by who needs maintenance, cleaning, or other services.

For someone like Bernard who is holding down a full-time job as well as managing a property and its tenants, a mobile app is imperative. He needs to always be clued-in with what's going on with the building, who needs what repairs, what units need maintenance, etc. He also needs to be able to interact with information and share it among the rest of his property management team.

This is where Bernard's mobile app has come in handy.

He says, "When I have time, I can check my app on my phone, call people [through the app], and ask them to act on certain tasks. AppSheet makes it really easy for me."

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