Ross is the founder of Partner QC, a Thailand-based company that does quality control for automotive components. Partner QC works with companies like GM, Ford, and BMW. Ross' employees perform many tasks to ensure quality for automobile parts, and Ross needs a simple, accurate way to retrieve the data his employees record.
Employees on the factory floor must perform quality checks and record the results, a process which is still carried out on paper. Ross's team members must do their work, record the data in written form, and the information must be then entered into a computer database. This two-step process unnecessarily opens doors for human error. As Ross says, "People make mistakes! I want to do all of this automatically. Paper does not fulfill all of my requirements."
Ross was "looking everywhere" for a solution to his paper problems when he came upon AppSheet in the Google Add-ons store. He installed AppSheet and then spent some time familiarizing himself with its capabilities. After getting some assistance from the AppSheet team as he built his app, Ross made several more similar apps and distributed them to his employees.
Though Ross is still in initial phases and is continuing to test his app's capabilities, he sees lots of potential for his apps to change the way he does business. Of course as the founder of Partner QC, Ross doesn't have a lot of time for data entry or checking for mistakes! Things need to be done right the first time around. He says that the ability to automate their existing paper and human-based process will greatly contribute to productivity and accuracy.