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Use the Collaboration Tool to Provide Ongoing Support on AppSheet Apps

As an AppSheet Partner, providing ongoing support and upgrades to apps that remain under the account of your customer is a key offering in your portfolio. In th past, after the initial app transfer, updating the apps required either new transfers or new versions of the app to deploy. 

Today, we are happy to announce a collaboration option that will enable partners to remain as an editor or viewers of their clients' apps. 

The Collaborate tab is available under the Share tab in the editor. This tab also lets you invite and manage users of the app. 

Add_Collaborator.png

 

Use the collaborator with your clients to:

  • Provide app troubleshooting: During testing and after deployment, access the app to make tweaks to improve performance.
  • Introduce new features to the app: AppSheet releases feature updates on a weekly basis. Sometimes a new feature opens the door to more app usage and opportunities with the client. 
  • Manage users: An added service while managing the app is to onboard and remove users that are authorized to use the app. 
  • Review app audit history: Access the usage logs of the app to track sync errors, data uploads, or manage PII policy for your clients. 

The collaboration feature is available as part of AppSheet's Pro plan. Find it under the Advanced Editor> Share>Collaborate tab.

Posted by Santiago Uribe on Mar 5, 2016 6:24:12 PM