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Christine Kern
September 01, 2016

Unleashing the Potential of Human Resources Processes with Mobile Apps

  HR Apps

While mobile apps often spring to mind for companies looking to make sales, supply chains, and production processes run more efficiently, they also have the potential to improve human resources processes as well. The proper mobile apps can unleash a wealth of potential for your company’s bottom line.

According to Gartner analysts, over the next five years, 65 percent of enterprises will adopt a mobile device management (MDM) solution for their corporate liable users. “The era of the PC has ended. Employees are becoming more mobile and looking for ways to still be connected wherever work needs to be done,” explained Phil Redman, research vice president at Gartner. “The convenience and productivity gains that mobile devices bring are too tempting for most companies and their employees.”

The expansion of the mobile workforce also presents new challenges – and opportunities – for human resources. Here are some ways that mobile apps can unleash the potential of HR processes.

Viewing and managing benefits schedules.

Mobile apps make the complicated process of managing healthcare insurance, flex spending accounts, retirement account details, and tax deductions easier. They allow employees to access this data from their smartphones or tablets and allow them to work with their human resources manager and/or providers directly to discuss accounts and claims for faster resolution of issues and questions.

Connecting with mobile workers.

There is great business value in providing mobile access to many central HR functions today, given the ever-expanding mobile workforce and the universal use of mobile devices. From talent management and employee communications to payroll/time and attendance or employee benefits, practical applications make these processes more efficient and immediate. According to ADP, usage of mobile apps in both the midsized and segments has grown and the expansion trend continues.

Engaging a growing new generation of techie employees.

According to Fortune, Millennial employees are “screenagers,” who were born and raised online and are more comfortable with handheld technology than with other forms of communication.  Millennials are 2.5 times more likely to be early adopters of technology than their older counterparts, and they stand out when it comes to producing and uploading online content. That means that organizations need to embrace the technological side of these techie employees to keep them happy. Human resources mobile apps can be one part of that engagement strategy.

Managing PTO requests and scheduling.

For organizations that function with multiple shifts and/or multiple locations, managing scheduling and time off can be a real challenge. Mobile apps can help reduce the complexity of such requests, allowing employees to enter PTO information, view their remaining balances, and submit suggestions for weekly scheduling. Requests can then be approved via mobile by managers and human resources employees, allowing them to see in real time where there are shortages of staff and to assign duties according to schedules.

Managing department expenses.

One of the most dreaded responsibilities is tracking departmental budgets to ensure that expenses are in line with resources. Mobile expense report apps can help employees ease the process of submitting receipts and reports, since it eliminates the need for scanning receipts and processing paper files. Department managers and human resources managers can also maintain and view a history of expenses easily, as well as allowing them the power to approve or reject reimbursement requests via their mobile devices.

Providing easy access to the company directory.

In a large corporation, finding a fellow employee who works in another department can sometimes be challenging, particularly when they are on the go. Mobile apps can provide users the ability to quickly and easily search names and call contacts in seconds, eliminating the cumbersome task of searching emails or paper files to find contact information. Human resources managers can also easily update directories, keeping them accurate in real-time without requiring reprinting of directories or sending notifications to all employees.

Connecting your employees by creating an internal social media portal.

Employees are increasingly connected via social media today, so adopting mobile apps allows your workers to connect with each other and with human resources via an internal social medial portal. This will also help discourage the use of external social media during working hours while also serving to boost company morale. Such portals can serve as real-time newsletters or bulletin boards, where employees can find and share pertinent information about company events, promotions, and news about their coworkers.  Mobile HR solutions enable interaction, not just communication, with employees.

Managing employees and time is no easy feat, whether you run a private business, government organization or a non-profit. From time cards & sheets, records of attendance and employee PTO/vacation requests, to accident report forms and injury/illness reports, adapting mobile HR solutions are effective means to drive employee productivity and build satisfaction, particularly as they tap into the wide use of smartphones and tablets.

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