Digital transformation like mobile apps, augmented reality, cybersecurity, and more are natural fits for people entering the workforce today. But for workers who have been in the utilities industry for years, the idea can be puzzling. After all, the sector only recently opened up to innovation. They’ve been doing things the same way for a long time. “The power and utilities sector was traditionally where many parents or grandparents parked their savings as they got older, attracted by low volatility and stable returns,” explains Deloitte. “While solid and dependable, the sector wasn’t generally considered cutting-edge, innovative, or exciting by any stretch of the word.” The sector’s main goal, Deloitte continues, was to “keep the lights on without breaking the bank.” So, how did we get to this point? As it turns out, innovation has been happening steadily, behind the scenes, for quite some time. Slowly but surely, organizations have been building out their networks and laying the groundwork for the technical revolution that’s taking place today. The roots of what we’re seeing take place can actually be traced back to the 1970s, and the spread of the Supervisory Control and Data Acquisition System (SCADA), an architecture used for data acquisition and automated control in industrial environments. In the early days of SCADA, utilities only had large mainframe computers. Wide area networking (WAN) hadn’t been invented yet and each SCADA system operated disparately. Over the years, SCADA continued to evolve along with breakthroughs like the Local Area Networking (LAN), personal computers, software, the internet, and eventually wide area networks. Each iteration in computing opened new possibilities in terms of how companies communicate, and how they collect, process, store, and share data. Today, SCADA systems are mostly digital, and they’re playing a critical role in managing information flow and automation across industrial networks. With that in mind, let’s take a look at some digital technologies that are making their way into SCADA systems and utilities. Machines learning through big data Thanks to the IoT(Internet of Things) and the industrial IoT (IIoT), utilities today are collecting vast amounts of data from business and consumer environments. This information is being used to identify usage trends, drive sustainability efforts, curb costs, and discover revenue-driving opportunities. These days, leading utility companies are starting to move beyond merely collecting big data and applying it more intelligently to their operations. One of the best examples of this can be seen with no-code machine learning. In short, utilities are starting to use intelligent no-code platforms to develop business productivity apps powered by their own data. By using a platform with an embedded machine learning engine, companies are finding new ways to process and leverage unstructured data that they could not previously extract value from. What machine leaning is capable of doing is continually iterating on itself as it collects data. This keeps your businesses as up-to-date as possible so that workers can make the best choices for the job. Cybersecurity for digital infrastructure As utilities are becoming increasingly connected, decision makers are becoming increasingly concerned about the ramifications of a large-scale cyberattack that could produce widespread outages across electric grids. In a recent example, 6,500 government officials and executives came together to prepare for a catastrophic attack. Making matters worse, bad actors are starting to apply artificial intelligence to cyberattacks. This is a trend that will take off in 2020, leading to many problems across the globe. Utility companies are starting to prepare for this next advancement in cybercrime, implementing next-generation cybersecurity solutions supported AI, machine learning, and biometrics. Another security technology that utilities are using today is security information event management (SIEM), a system that provides advanced security monitoring and analytics services across wide area networks. SIEM systems make it possible to detect suspicious end-user activity across WANs. For example, with a SIEM solution in place, a company would be able to detect an unusual login based on the time of day, the location of the end user, and the information they are accessing. IT departments are embracing the power of no-code development because it allows companies to create application specific to their needs while offering complex security protocols that remove some of the headaches for IT when dealing with out-of-the-box software. Increasing networks through SD-WAN SD-WAN revenue is on track to reach $1.5 billion this year. It’s now a top networking trend across all sectors—especially in the increasingly connected utilities sector where bandwidth, security, and availability are all critical for success. SD-WAN involves decoupling the control plane from the data plane, making it possible to deploy virtual networks with lightning speed. By deploying SD-WAN, utility companies can guarantee maximum app performance and scalability across a global network. This leads us to one of the biggest technologies to hit the utilities sector to date: business productivity apps, which are being enabled by cutting-edge no-code platforms. Again, no-code is sought after my many industry leaders right now because of its flexibility, power, and agility. Not only are networks expanding by removing the need to visit centralized control panels, but they are also evolving with a variety of new options thanks to the ability for no-code platforms to iterate upon themselves as new problems arise. Conclusion Technology is a part of our everyday lives whether some would like to admit it or not. In this day and age it's not a choice of whether a company should implement digital transformation into their business model. It's a question of when. "Business as usual" today means that your business is constantly changing thanks to no-code and other technological advancements that are allowing companies and workers the capacity to respond to problems more quickly, efficiently, and securely. The hardest part is making the choice to jump in, but we believe the hard work is worth it in the end.