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Gwen Chen
 |  October 05, 2018

Photo 21-9-18, 6 59 32 PM-1

Kunal Chakraborty speaks at AppSheet's Singapore User Group Event in September.

Kunal Chakraborty is a busy man. He has a home in India. But he worked in Singapore for a decade.

During that time he found it difficult to keep up his residence. So he decided to launch a company to help people like him who want or need to have carpentry, construction, painting, or plumbing done in their absence.

That home services company is called ClickJugaad Services. And ClickJugaad Services uses AppSheet-powered apps for project management, payment management, and human resource management.

Kunal says AppSheet technology has saved him time and money. That’s important considering he still has his day job, as a developer for a leading financial firm, in addition to running his startup.

Located in India’s UP state, three-year-old startup ClickJugaad has 15 employees and works with 500 contractors. So he needed software to help him track cashflow and worker hours, to do invoicing and payroll, and to manage projects.

“For all these different aspects I actually bought different softwares, which were meant for different business functions,” says Chakraborty. “And soon I realized, after one year, that these different SaaS software [packages] are not helping me out because data is getting duplicated across the software for different business requirements. Nothing is consolidated, and there are a lot of gaps. So I started looking for something to build on my own.”

Because Kunal had a full-time job in addition to ClickJugaad Services, he wanted to build apps without coding to save time and effort. That led him to review, and ultimately adopt, AppSheet.

“I tried a lot of different platforms actually,” says Kunal. “So it was trial-and-error. I tried [different solutions] for two weeks…. And I found AppSheet was the right fit for developing a cross platform App for managing all my business requirements with minimal efforts.”

AppSheet was the winner, he says, because it gave him the flexibility to design apps based on his company’s specific needs.

“I am a developer myself,” he adds. “So I knew what I wanted. I know what the requirements are for my startup.”

Kunal started with a small human resources app for searching technicians. Then he added project management and finance-related features to that app. But the app got so big that Kunal decided to split it into three separate apps: a project management app; a payment management app; and a human resources app. Since then he’s also built a ticketing system app and a data analytics app, which acts as a dashboard that allows Board of Directors of the company to review activity and trends of the other apps.

The project management app allows ClickJugaad’s 15 staff members to view a spreadsheet with the names, contact information, and areas of expertise of each of the company’s contractors. Staff members can use the app to assign jobs to the individual contractors. And the app uses an SMS to inform the contractors when jobs are available and what they entail.

The payment management app helps ClickJugaad issue and track customer payments, and keep track of technician payments. Team members also use this app to request approval for money to buy materials like brushes, construction materials, or paint, and to expense travel costs. Any cash transaction enforces signature by the recipient in the App.

The human resources app provides a roster of the projects that each person is working on during the day. This app also has a GPS feature that allows ClickJugaad to see the physical location of workers.

Kunal says these AppSheet-powered apps have enabled his company to save 60 percent in software expenses. And he estimates the apps make his startup three times more efficient.

And building the apps was easy, he adds. He just read the AppSheet documentation and did a Google search to get answers when he had a question.

For others considering adopting the AppSheet platform, Kunal offers this piece of advice: “Build small, think about your requirements clearly, and use the features that AppSheet provides to fulfill the requirements.

“Given the flexibility that AppSheet has, there’s going to be more than sufficient opportunities to [attend to] all the requirements that a small business or company has,” he adds. “Start small and slowly grow big. Develop small, but plan big.”


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Gwen Chen

Gwen is a marketer with AppSheet. Prior to AppSheet, she was a digital marketer, a journalist and editor, a translator, and a college teacher. She has a master with Duke University in Environmental Science and an MBA with University of North Carolina Chapel Hill.

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