Aviation Services S.p.A. provides full handling airline and aviation services in Napoli Capodichino, Catania Fontanarossa, Roma Fiumicino and Bologna, Italy. Service offerings include station supervision and administration, turnaround coordination, baggage processing and transport, aircraft loading and unloading, flight operations, and much more.
Marco Badalamenti works in General Affairs, Logistics, and IT Support department of Aviation Services S.p.A., and he’s responsible for ensuring the company’s internal processes run smoothly.
As one can imagine, managing the procedures within an aviation service organization is a challenging and complex task. Internal communication must occur precisely and effectively in order for external processes to operate without flaw. Because Aviation Services S.p.A. is often handling sensitive calculations about aircraft load and balance, flight control, turnaround coordination, load movement, and passenger transport, the margin for error is nonexistent.
Until a few months ago, Aviation Services S.p.A. was operating these procedures via electronic data sheets and communicating the information to each other via phone. Marco suspected there might be a better way, and that’s when he found AppSheet.
The app Marco built is called Synchro, and it’s designed to manage all of the figures responsible for processing and flight management.
Now that the process has been systemized via the use of the app, data entry and coordination is seamless. All of the data for each flight is now easily shared among responsible parties without the need to communicate verbally, thereby reducing potential for human error.
In the aviation industry, there’s no room for that!